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Automotive

Securing Dealership Networks and Customer Data

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How 360 Networks Supports Automotive

Automotive dealerships operate complex, multi-system IT environments that support vehicle sales, financing, service scheduling, parts management, and customer relationship management simultaneously. The convergence of dealer management systems, OEM-required platforms, and customer-facing digital tools creates an intricate technology landscape that demands professional management and serious cybersecurity attention.

The FTC Safeguards Rule, which took effect for automotive dealers in 2023, imposes comprehensive data security requirements on dealerships that handle consumer financial information. Requirements include risk assessments, written information security plans, multi-factor authentication, encryption, and ongoing employee training. 360 Networks helps dealerships achieve and maintain Safeguards Rule compliance with purpose-built programs designed for the automotive retail environment.

Dealer Management Systems serve as the central nervous system of a dealership, managing everything from vehicle inventory and F&I transactions to service records and accounting. These systems are also high-value targets for cybercriminals seeking customer financial data. We provide dedicated security monitoring, access control, and network segmentation for DMS environments to reduce breach risk without interfering with daily operations.

Multi-dealership groups face the additional challenge of maintaining consistent IT standards, security configurations, and compliance programs across multiple rooftops. A vulnerability at one location can quickly become a group-wide incident. 360 Networks designs and manages unified network architectures for dealer groups that provide centralized visibility and control while accommodating the operational independence each store requires.

Automotive dealerships collect extensive customer personally identifiable information through financing applications, service records, and marketing programs. This data is subject to GLBA, state privacy laws, and contractual obligations to OEM partners. Our data governance and security services ensure customer information is properly protected, access-controlled, and audit-ready at all times.

360 Networks serves as the dedicated IT and cybersecurity partner for automotive retailers who want enterprise-grade protection without building an enterprise IT department. From network infrastructure and endpoint security to compliance documentation and incident response, we handle the technology so your team can focus on selling and servicing vehicles.

INDUSTRY-SPECIFIC CHALLENGES

What Makes Automotive Unique

FTC Safeguards Rule

Achieving and maintaining compliance with dealership-specific data security requirements under the FTC Safeguards Rule.

DMS Security

Protecting dealer management systems from unauthorized access, data theft, and ransomware attacks.

Multi-Rooftop Networks

Standardizing security and IT across multiple dealership locations within a dealer group.

Customer PII Protection

Safeguarding consumer financial and personal data collected through sales, financing, and service processes.

OEM Compliance

Meeting manufacturer-imposed IT and cybersecurity requirements for certified dealership networks.

Service Bay Connectivity

Providing reliable, segmented network access for service technicians and shop management systems.

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