Enterprise AI Integration Services
AI, Integrated Everywhere Your Business Runs
From the help desk to the data center, from VoIP to ERP — we plan, build, and secure end-to-end AI integrations that move your enterprise forward.
WHAT WE INTEGRATE
AI integration across every layer of your business
AI is reshaping how IT teams operate, how employees communicate, and how enterprises analyze data. At 360 Networks we plan, build, and secure end-to-end AI integrations across the technologies you already run — help desk, cloud, VoIP, ERP, business apps, and customer-facing products — with the governance and guard rails enterprise IT requires.
01 • AI-POWERED IT HELP DESK
Faster, smarter IT support — powered by AI
We integrate AI directly into your help desk stack so routine work disappears and your team can focus on real issues. Conversational chatbots, automated ticketing, self-service password resets, and intelligent call routing turn the help desk into a true 24/7 service layer.
Phone System AI
Smart call routing, intent-aware IVR, and live transcription on every inbound call — so customers reach the right person, fast.
Ticket Automation
AI auto-triages, categorizes, and drafts responses on every ticket — cutting MTTR and freeing engineers from repetitive work.
Self-Service Resets
Secure, AI-driven password resets, MFA assistance, and account unlocks — 24/7 without a single help desk ticket.
02 • CLOUD HOSTING & DATA CENTER
AI for cloud, hosting, and data center operations
Your infrastructure shouldn’t sleep — and neither does our AI. We integrate AI into network monitoring, troubleshooting, and runbook automation across your private cloud, public cloud, and on-prem data center so your websites, enterprise apps, and services stay online.
AI Network Monitoring
Anomaly detection, intelligent alerting, and proactive notifications before your users feel the impact.
Intelligent Troubleshooting
AI assists engineers with rapid root-cause analysis and step-by-step remediation playbooks pulled from your knowledge base.
Service Auto-Heal
Automated recovery when a service, daemon, or app fails — restart, failover, escalate, and notify the right team in seconds.
03 • VOIP & UNIFIED COMMUNICATIONS
Smarter voice, video, and messaging — with AI baked in
Make every conversation searchable, scoreable, and actionable. We integrate AI into your VoIP, Microsoft Teams, and contact center workflows so calls don’t just happen — they generate transcripts, summaries, insights, and follow-ups automatically.
AI Voice Agents
Conversational AI agents that answer calls, qualify leads, and route to a human when it matters — 24/7, in your voice.
Microsoft Teams + M365
Native AI agents in Teams and across Microsoft 365 — for real-time meeting transcription, summaries, search, and follow-up actions.
Whisper Transcription
OpenAI Whisper-powered voicemail-to-text, call transcription, agent scoring, and automatic conversation categorization.
04 • OFFICE BUILD-OUTS
AI-powered office build-outs and moves
When we design, wire, and stand up your office, AI helps us deliver a better result faster. From floor plans and equipment placement to commissioning and on-site documentation, AI is part of every build — so you get to a fully working office sooner, with fewer surprises.
Smart Planning
AI-assisted floor plans, cabling routes, and equipment placement so the build is right the first time.
Automated Commissioning
AI-driven validation of network, VoIP, and Wi-Fi during the build — catch issues before move-in day, not after.
Live Documentation
AI captures and organizes as-built documentation room by room — every patch panel, jack, and device, searchable on day one.
05 • AI CONSULTING, MCP & CUSTOM AGENTS
AI consulting and custom agent development
Need a custom agent? An MCP integration? AI dropped cleanly into your private or public cloud? We build it. Our team delivers tailored AI consulting to integrate ChatGPT, Claude, Microsoft Copilot, and bespoke models into the tools your team already uses — securely and at enterprise scale.
Custom AI Agents
Purpose-built agents for sales, support, ops, finance, and engineering — designed around your workflows, not someone else's.
MCP Integrations
Connect your tools, data, and systems to AI using the Model Context Protocol — the open standard for plugging AI into real work.
Private & Public Cloud AI
Integrate AI across Azure, AWS, GCP, or on-prem — with the right architecture for cost, performance, and data sovereignty.
06 • AI SECURITY & GOVERNANCE
Secure AI, with the guard rails enterprise IT requires
Done wrong, AI is a security and compliance nightmare. Done right, it’s a competitive edge. We help you understand where your data is going, which models your team is using, and set up the governance and guard rails that protect your business — without slowing it down.
Data Governance
Know where prompts and outputs are stored, who can access them, and how long they live — across every approved AI tool.
Guard Rails & Policies
Acceptable-use policies, model allowlists, and DLP rules so safe AI usage is the default — not an afterthought.
Audit & Visibility
Track which models your users are using and what data they're sharing — with the audit trail compliance teams expect.
07 • BIG DATA, ERP & BUSINESS APPS
AI for big data, ERP, and business applications
AI is purpose-built for big data. We connect AI to your ERP, CRM, data warehouse, and customer-facing apps to surface insights, automate decisions, and ship intelligent features into the products and websites you already run.
ERP & Business App AI
Embed AI inside NetSuite, Dynamics, Salesforce, and your custom line-of-business apps — automation that lives where the work happens.
Big Data Analytics
AI-driven analysis across customer, operational, and product data — turning millions of rows into the answers leadership actually wants.
Website & Product AI
Ship AI features into your website and customer-facing products — chat, search, recommendations, generative content, and beyond.
READY TO INTEGRATE AI?
Let's plan, build, and secure your AI integration.
Tell us what you’re trying to accomplish — we’ll come back within one business hour with a clear, secure plan to integrate AI into your business.