360 Networks Business Phone Systems
A complete cloud-based VOIP solution for businesses of all sizes. No on-premise equipment, no maintenance headaches — just a powerful, feature-rich phone system managed by the 360 Networks team.
OUR SERVICES
Complete Business Phone System Solutions
Private Cloud VOIP
Secure and private business phone systems dedicated to your company. 360 Networks provisions virtual server instances exclusively for your organization's hosted VOIP PBX, giving you full privacy and control over your phone communications.
SMS Text Messaging
360 Networks offers SMS Text Messaging integration via our CloudSuite web portal. Give your business the ability to send and receive text messages using your main business number — so clients always know who they are messaging.
E-Fax / Online Fax
Send and receive faxes with ease using our CloudSuite web portal. Eliminate old fax machines, cut paper costs, and never miss an important fax again — all managed from your browser or mobile device.
Integrated AI
Powered by 3CX's cutting-edge AI engine, our phone system includes AI Agents, call transcription, voicemail transcription, and OpenAI Whisper speech-to-text — giving your team more intelligence with every interaction.
360 NETWORKS VOIP
360 Networks is a Complete VOIP Business Phone System Solution
Microsoft 365 Integration
Connect your 360 Networks phone system seamlessly with Microsoft 365 for unified communications.
Call Center Features
Advanced call center capabilities including call queues, ring groups, call recording, wallboards, and real-time reporting — built to handle high call volumes with ease.
Google Integration
Sync with Google Workspace to keep your contacts, calendar, and communications in one place.
MS Teams Integration
Use Microsoft Teams alongside your 360 Networks phone system for seamless team collaboration.
Android & iOS Mobile App
Take your business phone system anywhere with native iOS and Android mobile apps.
Video Conferencing
Built-in HD video conferencing for team meetings and client presentations, no extra software required.
OUR FEATURES
Everything You Need to Run Your Business Phone System
Auto Attendant
Have your customers professionally routed to the correct department or extension with a polished auto attendant system.
4 Digit Dialing
Simply dial 4-digit extensions to quickly reach colleagues. No complex number combinations — just fast, simple internal dialing.
Voicemail
Not at your desk? No problem. Voicemail messages are automatically routed to your email address so you never miss a message.
Ring Groups
Route incoming calls to groups of phones that ring simultaneously, ensuring clients always reach the right team fast.
Call Queues
Advanced call queues designed so no call goes unanswered. Choose from multiple polling strategies per department with custom music-on-hold.
CRM Integration
Integrate your phone system with your existing CRM. We support Office 365, Salesforce, Zendesk, and many more platforms.
Mobile App
360 Networks fully supports iOS and Android devices via mobile apps — perfect for remote employees and users away from the office.
Web Conferencing
Video conferencing is an essential part of modern business communication. Whether for team catch-ups or sales presentations, we have the solution.
INTEGRATED AI
Powered by 3CX AI Technology
3CX's AI suite transforms how your business handles calls — from intelligent auto-routing and real-time transcription to voicemail-to-text and self-hosted AI options. Available with 3CX Enterprise/AI Edition.
AI Agents
3CX AI Agents act as an intelligent receptionist — answering calls, greeting callers, understanding requests, routing to the right department, handling common questions, and filtering spam. Powered by Knowledge Sources that reference your company's FAQs, policies, and routing rules for accurate, on-brand responses.
AI Transcription
Automatically transcribe every call with speaker diarization — the AI identifies who said what using stereo audio analysis. Transcripts are paired with call summaries and sentiment scoring so your team can review interactions quickly and improve quality control without listening to full recordings.
Voicemail Transcription
Voicemails are automatically converted to text and delivered alongside the audio recording — no more listening to messages just to get the gist. Available free with any 3CX license of 8SC or higher, making it an accessible feature for businesses of all sizes.
OpenAI Whisper
Integrate OpenAI's Whisper — one of the most accurate speech-to-text models available — directly into your 3CX phone system. Whisper uses sophisticated algorithms to accurately convert spoken language into text, with support for multiple languages and accents, elevating the quality of call and voicemail transcriptions.
Self-Hosted AI
For organizations with strict data privacy requirements, 3CX supports self-hosted AI deployments. Run your AI transcription and agent models entirely within your own infrastructure, keeping sensitive call data off third-party servers while still benefiting from full AI functionality.
Speech to Text API
3CX provides a flexible Speech to Text API that connects with Google, 3CX's own engine, or OpenAI Whisper. This allows businesses to choose the transcription provider that best fits their needs, whether prioritizing cost, accuracy, language support, or data sovereignty.
Are you ready to elevate your business phone system today?
Get in touch with our team to discuss how 360 Networks can transform your business communications. We’ll build a custom plan for your business and reach out within 1 hour.
Get Your Free Business Phone System Audit
3CX GOLD PARTNER
Certified 3CX Gold Partner — Cloud Hosting, Management & AI
As a 3CX Gold Partner, 360 Networks offers fully managed 3CX cloud hosting and administration — from initial setup and number porting to ongoing system management and upgrades. We deploy the complete 3CX platform including all the latest AI features: AI Agents, AI Receptionist, call transcription with sentiment analysis, voicemail-to-text, OpenAI Whisper integration, and the new Personal Assistant AI role. Whether you need a straightforward business phone system or an enterprise-grade communications platform with deep CRM integrations and AI-powered call handling, our team has you covered.