Enterprise Managed IT Services Provider
We support businesses across the United States with fully managed IT services. Our data centers are located in New Jersey, New York, Virginia and California, and we have local engineers that can be deployed on-site to keep every team, office, and system running, with a live engineer working on your issue in under 10 minutes.
What Our Managed IT Services Cover
Help Desk & IT Support
Live 24/7 support, answered in about 1 minute, with a live engineer on every user issue in under 10 minutes.
Co-Managed IT
Support that works alongside your internal IT team with extra coverage, tools, and depth.
Cybersecurity Protection
Layered security across users, devices, email, and networks, managed by specialists.
Microsoft 365 Management
Licensing, security, migration, and support for Microsoft 365, Teams, SharePoint, and Exchange.
Backup & Disaster Recovery
Automated, tested backups with documented recovery plans built for real restore times.
Network & Infrastructure Management
Firewalls, switches, Wi-Fi, and servers designed, managed, and monitored at every location.
Cloud Hosting & Server Management
Servers hosted and managed in our data centers, the cloud, or your office.
Business Phone Systems
Modern cloud phone systems that follow your team to any office or device.
Structured Cabling & AV
New office buildouts wired right the first time, from cabling to conference rooms.
Physical Security
Cameras and access control integrated into your IT and managed like everything else.
IT Consulting & Virtual CIO
Technology roadmaps, budgets, and quarterly reviews from an experienced voice at your table.
AI Integration Services
AI opportunities assessed and deployed securely inside the tools your team already uses.
What Clients say about 360 Networks
The 360 Networks Managed IT Services Difference
A Live Engineer In Under 10 Minutes
Answered in about 1 minute, with a live engineer working on your issue in under 10 minutes, backed by documented SLAs, not marketing claims.
Multi-Channel Support
Reach us by phone, email, or our online portal, whatever works best for your team.
Proactive Monitoring
We detect and resolve potential issues before they impact your operations, reducing unexpected downtime.
24/7 Availability
Live coverage nights, weekends, and holidays, because problems do not keep business hours.
Certified Technicians
A certified team backed by company credentials including HIPAA compliance, SOC 1, SOC 2, and ISO standards.
Dedicated Team
Technicians who know your environment, not a different person every time you call.
Predictable Costs
Flat per-user pricing eliminates surprise IT expenses and makes budgeting simple.
One Partner, Every State
Every office in every state supported under one standard, one team, and one number to call.
For Small And Medium Businesses
Technology problems hit small businesses hardest because there is no internal team to absorb them. Our managed IT services give small and medium businesses a complete IT department for a predictable monthly cost: support, security, backups, and planning under one agreement, with the same tools and the same live-engineer speed our largest clients get.
A Full IT Department
Help desk, security, and strategy without carrying a single IT salary.
Scales As You Grow
From your tenth hire to your fiftieth, coverage grows with you.
No Surprise Invoices
Per-user pricing with unlimited support requests included.
Office Moves Handled
Relocations, buildouts, and upgrades planned and executed for you.
For Enterprise And Multi-Site Organizations
Multi-site organizations are who we serve best. Every location runs on one security standard, one support team, and one number to call, no matter the state. When you open a new office anywhere in the country, we handle the full IT buildout and fold it into the same standard from day one, backed by our data centers in New Jersey, New York, Virginia, and California.
One Standard Everywhere
Identical security, network design, and support at every site.
New Office Buildouts
Cabling, Wi-Fi, cameras, and access control ready for day one.
We Follow Your Growth
New states never mean new vendors; your IT partner comes with you.
Data Center Backed
Coverage in every state, supported by our own data centers.
Ready to eliminate IT headaches?
Get in touch to discuss how 360 Networks managed IT services can transform your support experience. We will build a custom plan for your business and reach out within one hour, and once you are onboard, a live engineer is working on your team’s issues in under 10 minutes.
Get Your Free Managed IT Services Quote
A Closer Look At Our Managed IT Services
Here is what each part of our managed IT services actually does for your business, in plain English.
Help Desk Support
Our managed IT services include responsive help desk support for every location you operate. Password problems, application glitches, or connectivity issues, our experts resolve them fast, with a live engineer working on the issue in under 10 minutes, so your team stays focused on work instead of waiting on IT.
- Quickly restores productivity after disruptions
- Gets a live engineer working on it in under 10 minutes
- Reduces frustration by resolving issues efficiently
Co-Managed IT
Plenty of businesses have a capable IT person who is simply stretched too thin. Our co-managed IT works alongside your internal team instead of replacing it: we take overflow tickets, after-hours coverage, and big projects, while your team keeps control & gains enterprise tools they could never justify alone.
- Supports your internal IT instead of replacing it
- Covers overflow, after-hours, and vacations
- Adds enterprise tools and specialist depth
Outsourced IT Support
One mid-level IT hire costs six figures and covers one shift. Our outsourced IT support gives you an entire IT department instead: technicians, engineers, and security specialists for one predictable monthly cost, with around-the-clock coverage and a live-engineer speed your staff feels in the first week.
- Replaces or supplements internal IT affordably
- Delivers a full team instead of one hire
- Keeps IT knowledge documented and yours
Cybersecurity Protection
A single phishing email can defeat a thin security stack. Our managed IT services layer protection across users, email, devices & networks: endpoint detection, filtering, multi-factor authentication & security awareness training, aligned to your industry & the standards your customers and insurers demand.
- Protects every device with endpoint detection
- Stops phishing before employees can click
- Meets insurance and compliance security requirements
Microsoft 365 Management
Microsoft 365 runs the modern workplace, and misconfigured settings quietly create cost and risk. As part of our managed IT services, we manage, secure, and optimize your entire Microsoft 365 environment: Teams, SharePoint, Exchange, and OneDrive, and we handle migrations from Google Workspace or on-premises email without disrupting your team.
- Right-sizes licensing so you stop overpaying
- Hardens identity and access against takeover
- Backs up Microsoft 365 data independently
Backup And Disaster Recovery
Many businesses discover too late that their backups were incomplete or untested. We design backup and disaster recovery around your real tolerance for downtime: automated backups across servers, cloud, and Microsoft 365, restore testing that proves recovery works, and documented plans so a bad day never becomes a bad quarter.
- Automates backups across servers and cloud
- Proves recovery works with regular restore testing
- Documents recovery plans for critical systems
Network And Infrastructure Management
A strong network is one nobody thinks about: fast Wi-Fi, stable connections, no mystery slowdowns. Our managed IT services include full design, management, and monitoring of firewalls, switches, Wi-Fi, and servers, standardized across every location you operate, with capacity planned ahead of your growth instead of after the slowdown.
- Manages firewalls, switches, and Wi-Fi at every site
- Handles vendor and ISP issues on your behalf
- Plans capacity ahead of business growth
Cloud Hosting And Server Management
Aging hardware and unmanaged cloud accounts create slowdowns, surprise bills, and single points of failure. We host and manage your servers and workloads wherever they perform best: our data centers, the cloud, or your office, with cloud migrations planned and executed without disruption and hardware replaced on a plan, not after a failure.
- Manages servers across cloud, data center, and on-site
- Plans cloud migrations with minimal disruption
- Replaces hardware before failures happen
Business Phone Systems
Calls are still how customers reach you, and a missed call is revenue walking away. We deploy modern cloud phone systems with auto attendants, queues, and routing configured for how your business actually works, so your team answers from anywhere and call problems never fall between vendors.
- Enables calls on any device, anywhere
- Configures routing, queues, and auto attendants
- Unifies phones, network, and IT under one partner
Structured Cabling And AV Integration
Poor cabling haunts an office for years as dead ports, weak Wi-Fi, and conference rooms nobody trusts. We handle structured cabling and AV integration for new buildouts and renovations, engineered for the actual floor plan and certified before handoff, so everything above the physical layer stays reliable.
- Designs and certifies cabling for new buildouts
- Delivers conference room AV that starts on time
- Engineers Wi-Fi coverage for the real floor plan
Physical Security
Standalone camera and door systems from separate vendors leave gaps with nobody accountable. We integrate physical security into your technology environment, so cameras, access control, and footage policies are managed and monitored like everything else, with one accountable partner for both cyber and physical security.
- Installs and monitors camera systems
- Controls access to doors, suites, and server rooms
- Aligns footage retention with your policies
IT Consulting And Virtual CIO
Without guidance, businesses buy technology reactively and inherit systems that fight each other. Our IT consulting and Virtual CIO leadership brings quarterly business reviews, technology roadmaps, and budget planning, so budgets get planned instead of discovered and your technology scales in step with your business.
- Delivers quarterly reviews with clear priorities
- Plans technology budgets in advance
- Guides vendor selection around your goals
AI Integration Services
AI should be making your team measurably faster, yet in most businesses it is stuck at scattered experiments. We assess where AI genuinely fits your workflows and integrate tools like Microsoft Copilot securely, with data governance set before AI touches your files and training so adoption actually sticks.
- Assesses AI opportunities against real workflows
- Sets data governance before deployment
- Trains teams so adoption actually sticks
Your Trusted Partner For Managed IT Services
Every service above comes from one team, under one agreement, with one number to call. That is the whole point: businesses across the United States partner with 360 Networks so technology stops being a list of vendors and problems, and starts being something that simply works, at every office they run.
The numbers behind that: roughly 25,000 users supported and more than 2,000 cloud migrations completed, with certifications that include HIPAA compliance, SOC 1, SOC 2, and ISO standards. And we are hardware and software agnostic. If your business runs on it, from your ERP system to the label printer in the warehouse, we support it, instead of pointing you at another vendor and calling it not our problem.
Certified Partners
Frequently Asked Questions About Managed IT Services
What is a managed IT services provider?
A managed IT services provider takes ongoing responsibility for your technology: monitoring, maintenance, security, and user support, for a predictable monthly fee. We deliver this in every state with 24/7 monitoring, a live engineer working on issues in under 10 minutes, and a dedicated team that learns your business.
How much do managed IT services cost?
Pricing depends on your user count, locations, and coverage level. Our managed IT services are priced per user per month, and we provide a clear, itemized quote after a short assessment, with no surprises and no hidden fees.
What is included in fully managed IT services?
Everything: help desk support, 24/7 monitoring, patching, cybersecurity, Microsoft 365 management, backups, network management, and strategic planning. Businesses across the United States use our fully managed services as a complete replacement for an internal IT department.
Do you work with small businesses or only large organizations?
Both. Small and medium businesses get a complete IT department at a predictable monthly cost, and enterprise and multi-site organizations get one standard and one team across every location, so growing from ten users to hundreds never means switching providers.
Can you support a business with offices in multiple states?
Yes, multi-site organizations are who we serve best. One agreement covers every location with the same security standards, the same team, and one number to call, and new offices get their full IT buildout handled from day one.
How fast is your response time?
Calls and tickets are answered in about 1 minute on average, and a live engineer is working on your issue in under 10 minutes, backed by documented SLAs, and our monitoring resolves many issues before anyone reports them.
How does switching to a new managed IT services provider work?
We run a structured onboarding: discovery and documentation, credential and vendor transfers, a stabilization phase that fixes standing issues, and a clear cutover date, managed so your team feels a change in quality, not a disruption.
How long does onboarding take?
Most businesses are fully onboarded within a few weeks, depending on the size and complexity of their environment. We follow a structured onboarding process that includes documentation, security reviews, vendor coordination, and system standardization, allowing your team to continue working normally while we transition your IT with minimal disruption.
See What 10 Minutes Feels Like
Your team deserves IT support that answers while the problem is still small. Request a quote today and we will build a custom plan for your business and reach out within one hour.